Customers who have placed orders in Wing On NETshop may choose our free-of-charge self-picking service to collect their purchased goods at the selected stores.
Under normal circumstances, it takes 3-5 working days to process the orders. Our stores will notify customers by phone to collect their orders when they are ready.
During the period of “Super Sale”, “Mid-Season Clearance”, “Winter Special Sale” and “Wing On NETshop Pre-Order” or when the purchased items with inadequate stock level, it may take longer processing time.
We cannot provide self-picking service within the same day of order date. For urgent self-picking, you may visit and purchase at stores directly.
All self-picking goods must be collected within 3 months (from the date of the self-picking store’s telephone notification). Wing On shall reserve the right to discard, dispose and/or donate the undelivered goods after the aforementioned period without prior notice.